We believe in transparency. These reviews are collected from verified passengers who have booked through our platform and traveled with our partner operators. All reviews are authentic and unedited to help you make informed decisions.
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Sarah M.
"Absolutely perfect service! The driver was waiting for us with a name sign despite our flight being delayed by 2 hours. The car was immaculate and the driver was very professional and friendly. Worth every euro for the peace of mind."
Mark T.
"Good value for money. Driver arrived on time and got us to Orly with plenty of time to spare. Vehicle was comfortable though a bit older than expected. Communication was excellent throughout."
Elena R.
"Great service for Beauvais which is quite far from the city. The driver was very helpful with our luggage and knew the best route to avoid traffic. Much better than the airport bus option!"
James L.
"Reliable service for my business trip. Driver tracked my flight and was there when I landed. The only minor issue was the vehicle was a bit cramped for 3 people with business luggage, but overall satisfied."
Marie D.
"Exceptional service! The driver arrived early, helped with all our luggage, and even provided water bottles. The vehicle was luxury class and spotless. Definitely booking again for our next trip to Paris."
Robert K.
"The service did the job but had some issues. Driver was 20 minutes late due to traffic, and the vehicle was quite basic. However, we got to our destination safely and the price was very reasonable."
Anna W.
"Christmas Day transfer to catch an early flight. Driver was on time despite the holiday, friendly and professional. The long journey to Beauvais was comfortable and we made it with time to spare."
David S.
"Needed a transfer between airports for a connecting flight. The driver knew exactly the best route and timing, got us there with 30 minutes to spare despite heavy traffic. Stress-free experience!"
What Our Reviews Tell Us
Most Praised Features
- Punctuality and reliability (mentioned in 89% of reviews)
- Professional and friendly drivers (87%)
- Flight monitoring and tracking (82%)
- Clean and comfortable vehicles (79%)
- Good value for money (76%)
Common Concerns
- Traffic delays during peak hours (mentioned in 23% of reviews)
- Vehicle age/condition for budget services (18%)
- Communication barriers with some drivers (12%)
- Difficulty finding pickup location (8%)
- Price differences between quotes and final bill (5%)
Service Level Differences
- Premium (4.8⭐): Consistently high satisfaction, luxury vehicles
- Standard (4.5⭐): Best value-to-quality ratio
- Budget (4.1⭐): Good for price-conscious travelers
- Airport transfers: Higher satisfaction than city-to-city
- Advance bookings: Better experience than last-minute
Review Guidelines
Our Review Policy
- Only verified passengers who have completed trips can leave reviews
- All reviews are checked for authenticity but remain unedited
- Reviews must be submitted within 30 days of travel
- We do not remove negative reviews unless they violate our guidelines
- Operators can respond to reviews but cannot have them removed
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